How Empathy Will Contribute to Your Success TPS151

TPS151We’ve been talking a lot lately about empathy and how the emotional dimension of who we are is being discussed by a lot of business coaches and consultants. In this episode, I talk about how you can develop the empathy that is necessary for success and to be a good leader.


  • Empathy is about your ability to understand another person’s point of view and what they are experiencing.
  • It’s important to have a personal connection with people.
  • The Hartman Value Profile measures a person’s empathy levels.
  • Step out of your own ego and imagine what another person is experiencing.
  • When working with clients, I ask myself, if I were in their situation, what would I be feeling?
  • I can feel what you’re feeling without thinking that I have to fix it.
  • The emotional piece is always at play in business
  • In order to put yourself in another’s position, you have to be in touch with your
  • All selling happens on an emotional basis.
  • Take some time each day to become more aware emotionally.
  • You can reprogram your subconscious to believe it’s not dangerous to feel your feelings.
  • I give some tips for getting in touch with your feelings.
  • Physical pain is often an expression of emotional pain.
  • I don’t have to experience pain in the moment in order to understand your pain.
  • You can learn to be present with people.
  • Observe people and see what you can learn.
  • When you can be more present with people, you’ll be more effective in business.
  • You can tell what people are thinking via their body language.
  • The goal is to feel closer to others, and this will help your business.
  • When you give people what they need, they will feel closer to you.
  • Lead with love.
  • In business, it’s really important to take a moment and sense where your client is.
  • A good leader doesn’t try to dominate.
  • Empathy is a leadership skill.


How to Read a Person Like a Book by Gerard I. Nierenberg and Henry H. Calero

The Definitive Book of Body Language by Barbara Pease and Allan Pease

The Hartman Value Profile